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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Compliance: We adhere strictly to the ISO9001:2000 international quality management standards and continuously improve our product quality control processes. We ensure that all chemicals and chemical products meet national and international environmental protection and safety regulations, guaranteeing the compliance and superior quality of each product. 2. Data Security and Intellectual Property Protection: Our company prioritizes the confidentiality and security of customer data, strictly following data protection laws and regulations, and commits to not disclosing any customer information. We also respect and safeguard the intellectual property rights of our technologies and products, particularly for patented products such as diacid 1550, balancing the interests of both the company and customers lawfully. 3. Trade Transparency and Ethical Principles: In conducting international trade, we commit to maintaining transparency and fairness in all business dealings while rejecting any form of commercial bribery. We adhere to high ethical standards and principles of honesty to build and sustain customer trust with integrity. 4. Customer Service and Satisfaction: Customer satisfaction remains at the heart of our service ethos. We aim to deliver professional and tailored service support, promptly addressing and effectively resolving any customer inquiries and issues, fostering ongoing enhancement and elevation of service quality. 5. Supervision and Continuous Improvement: A robust supervision framework has been instituted to ensure the effective enforcement of our policies. We encourage employees, customers, and partners to offer feedback for timely identification of issues and implementation of improvement measures, promoting the sustainable growth of the enterprise. Our company is dedicated to upholding the aforementioned terms and policies as essential pillars for fostering development and establishing a high-quality business environment. We anticipate a prosperous future with our global partners and warmly invite individuals from diverse backgrounds to visit us for guidance and discussions concerning collaboration.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We appreciate your choice of high-quality chemical products from Henan GO Biotechnology Co., Ltd. Our commitment lies in delivering exceptional after-sales service designed to ensure your complete satisfaction and trust. Our after-sales service framework is straightforward, efficient, professional, and attentive, allowing you to enjoy a hassle-free product experience. 1. Consultation support: Should you face any product-related issues, please feel free to reach out to our customer service team via our official website, phone, or email. We promise a swift response, delivering expert answers alongside comprehensive technical assistance. 2. Return and exchange policy: For any non-human quality issues with the product, we offer unconditional returns within 7 days of receiving the goods. Simply present valid proof, and we will attend to your request promptly. 3. Maintenance and repair: In the event that your product encounters issues within its shelf life, we will gladly provide complimentary repair services. For products beyond their validity period, we will still offer high-quality repair services at a nominal fee.
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After-sales service
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Maintenance service
Dear esteemed customer, we greatly appreciate your interest in Henan GO Biotechnology Co., Ltd.! As a leading chemical supplier, we are dedicated not only to providing exceptional chemical raw materials but also to managing the complete product life cycle, which encompasses offering a variety of efficient maintenance services.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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